- Employer
- Supermicro
- Infrastructure segment
- Data centers
- Location
- Starbase, TX
- Build phase
- operations
- Discipline
- operations
- Published compensation
- $30.00/hr · $35.00/hr
ROLE OVERVIEW CURRENT LISTING
What the employer is hiring for.
This role supports our Global Service network and helps build a world-class field service organization. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): • Perform onsite and remote troubleshooting of Supermicro systems in enterprise data center environments; escalate complex issues to senior engineers • Diagnose and resolve hardware issues involving GPUs, CPUs, memory, NVMe, NICs, and interconnects per procedures and runbooks • Execute hardware diagnostics, system validation, and basic root-cause documentation • Assist with RMA processes and…
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