- Employer
- Supermicro
- Infrastructure segment
- Data centers
- Location
- Reno, NV
- Build phase
- infrastructure
- Discipline
- infrastructure
- Published compensation
- Salary Range $70,000 - $90,000
ROLE OVERVIEW CURRENT LISTING
What the employer is hiring for.
This role is based in Reno, Nevada. Essential Duties and Responsibilities: Includes the following essential duties and responsibilities (other duties may also be assigned): • On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment • Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times • Ensure escalation situations are managed and corrected quickly and professionally • Provide 2nd line support to the reseller/distributors in all aspects of customer support • Have a very high level of…
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